DesignForge Privacy Policy
Last updated: November 13, 2026
DesignForge is an app for Wix stores made by B-Engraved LLC, Cedar Falls, Iowa ("we", "us"). It lets a store's shoppers design a personalized engraving and sends the store owner production files for each order. This policy explains what information DesignForge handles and why.
Who this covers
"Store owner" means the Wix site owner who installs DesignForge. "Shopper" means a visitor to that store who uses the designer. The store owner is responsible for their own store's privacy policy toward shoppers; we process shopper information only to run DesignForge for that store.
Information we handle
- Store settings: the email addresses the store owner enters for order notifications, which products DesignForge is on or off for, engrave areas and sizes, and back-side prices.
- Designs: the text, clipart, logos and photos a shopper adds, plus the preview and engrave image files the designer creates.
- Order details: when a design is ordered, the order number, the buyer's name and email address, product, finish and quantity, read from the store's Wix order.
- Basic technical data Wix provides to apps, such as the site and app instance IDs.
We do not collect payment card details. Wix handles all checkout and app billing.
How we use it
- To show the designer, save designs and add them to the shopper's cart.
- To email the store owner each order's design and files.
- To show orders and files in the store owner's DesignForge dashboard.
- To check whether the store has an active DesignForge plan or trial.
- To provide support when the store owner asks for it.
We do not sell personal information, show ads, or use it for any other purpose.
Where it is stored and who processes it
- Designs, settings and order details are stored in the store's own Wix site data, and image files in the store's Wix Media Manager.
- Order notification emails, including attached design files and the buyer's name and email, are sent through Resend (resend.com), our email delivery provider.
- Wix (wix.com) hosts the app and processes app billing.
These providers may store data in the United States.
How long we keep it
Design and order records stay in the store's site data for as long as DesignForge is installed, so the store owner can re-download files. If the app is removed, we no longer access the store's data. A store owner can ask us to delete DesignForge data at any time.
Your choices
Shoppers should contact the store they ordered from about their information; that store can delete or export it, or ask us to help. Store owners can contact us to access, correct or delete DesignForge data.
Security
DesignForge's private data is readable only by the app's server code and the store owner's dashboard, never by site visitors. All data moves over encrypted connections (HTTPS).
Children
DesignForge is a business tool and is not directed at children under 13.
Changes
If we change this policy, we will update the date above and, for significant changes, notify store owners by email.
Contact
B-Engraved LLC · Cedar Falls, Iowa · bronson@bengravedllc.com